Shipping by CTT (post)
For returns, you can not do the same in physical store. You should send your article to us, informing us first of your intention with an email to firstname.lastname@example.org. The articles that you want to return, must be sent by mail (CTT) to the address:
Rua Vasco da Gama, EDF. Cortes Reais, loja 6, 8125-256 Quarteira
When you wish to make a return, please note the following points:
We will only accept returns of articles in the same state in which they were sent.
Articles must always be accompanied by their invoice.
Madisson Jewelery will review the returned product and inform the customer of the right to the refund. As a rule, Madisson Jewelery will refund within 2 working days.
The refund of the amount paid will always be made using the same form of payment used in the purchase.
The shipping costs for our address are the responsibility of the customer.